New Resident Orientation
Start here. A short video that walks you through the Pivot Program and how life in the house works: the rules, getting around, your records, work and school, your health, and who to call when you need help.
- 1 video lesson
- About 7 minutes
- 20 question quiz
- Certificate at 80 percent
- Watch on your phone
This class is not open to the public.
Angels Nest built it for new residents of the Pivot Program. Tell us who you are and we will set up your login.
A staff member answers within two business days.
What you walk away with
What you need to know about living here, in about seven minutes.
- How the Pivot Program works, and what each tier is for
- The house rules, including guest hours, and why they exist
- How to get to school, work, and medical appointments
- Which vital records to keep, and why they matter
- Who supports you, and how to reach them when you need help
- A certificate with your name on it, signed by our executive director
What the orientation covers
One video, then a 20 question quiz. You need 80 percent to earn the certificate, and you can retake it.
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Welcome and our mission
Meeting the need, making a connection, and changing the trajectory.
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The Pivot Program
The three tiers, and how you move through them.
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Safety and house rules
Authorized guests only, no guests between midnight and 5 a.m., and no smoking, alcohol, illegal substances, or pets.
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Getting around
Metro, Safe Ride for medical trips, and Uber.
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Your vital records
Your birth certificate, Social Security card, medical insurance card, and state ID.
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Work and school
Work or school is required. Enrollment, showing up, college, and life skills training.
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Your mental health
Why it matters, why you never stop medication without a doctor, and the support that is available.
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Reporting a problem
How to file an incident report or a maintenance request.
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Case management and your QMHP
Who supports you, and how to reach them.
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Housekeeping
Laundry, your closet, dishes, and storing food.
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Discharge
The difference between leaving on your own and being discharged, and what leads to it.
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Emergency Disaster Plan
A first look at what to do in an emergency.
What comes with it
- The videoNarrated start to finish, about seven minutes.
- The quizTwenty questions. You need 80 percent, and you can retake it.
- The certificateIssued when you pass, emailed to you as a PDF.
- On your phoneWatch it wherever you are, whenever you have a few minutes.
Who this is for
Every new resident of the Angels Nest Pivot Program, so you know how the house works from the start.
Staff and case managers are welcome to take it too, so everyone is working from the same rules.
New to the house?
Send us a request and a staff member will set up your login, usually within two business days.
Last updated September 21, 2026